Data Reporting

Goals of Data Reporting

Data generated by this initiative will be reported by providers for the following purposes:

  
      At the case level
      At the aggregate level
    
      For Providers
      
      For frontline staff to be informed on and incorporate ECRS into daily case management
For managers to review the work of individual staff (data-informed management)

      For managers and staff to have a sense of their scope of impact
For managers to monitor and evaluate program administration
For managers to identify possible program/service/organizational needs or gaps

      For ACS
      
      To review case-level provider actions and track individual outcomes
To link case-level economic security outcomes to other child welfare outcomes

      To montior and review performance of each provider
To review overall performance of all providers
To quantify and report on program outcomes
To link overall economic security outcomes to other child welfare outcomes

      For DSS
      
      To identify which families and young people it serves are part of ACS program referrals

In the long term, there is a need for a shared data tracking platform that enables the documentation and tracking of information related to economic security screening and referrals. This platform should be accessible to both referring providers and receiving providers. While ACS is actively exploring opportunities to develop software that meets this long-term need, Airtable will be the temporary platform to hold this information.

What Staff Must Do To Report Data

In the ACS Economic Security program, Child Welfare Workers and ERNs unconnected to DSS NYCBenefits will record identified economic security needs, actions they take to address those needs, and updates on applications and referrals after each related action. They will submit this data to ACS through the Economic Security Activity Report, which is hosted on Airtable. This platform will allow data to be captured in structured fields for both case-level analysis by providers and aggregate analysis by ACS and its evaluation partners. It is separate from ACS case/progress notes, existing DSS tracking systems, and biweekly updates from ERNs to Child Welfare Workers.

ERNs funded by DSS NYCBenefits contracts will report their activities to NYCBenefits through existing reporting mechanisms.

What Data Must Be Reported

Each ACS-contracted provider’s child welfare team (e.g., Child Welfare Worker, ERN) will document and update each family’s economic security journey by reporting on the following economic security data elements in the Economic Security Activity Report:

Context

ACS Case ID/Stage ID or unique ID like case initials (if no ACS ID)
Role of data enterer (e.g., Child Welfare Worker, supervisor, ERN)
Date of economic security activity
Economic security activity conducted by Child Welfare Worker to support economic security needs (e.g., needs identification)

Part 1: Screen for Economic Security Needs

Family’s or young person’s economic security needs identified
Needs for which the family or young person already has support or has received benefits and services
Identified needs for which the family or young person agrees to receive support

Part 2: Make Economic Security Referrals

Identified needs shared with ERN through referrals
Whether ERN is in-house or external
If external, reason for external referral and identify name of external economic navigation provider

Part 3: Provide Benefits and Resources Support for Economic Security

Any activity conducted by child welfare team to pursue economic security benefit or service (e.g., application submission)
Benefits or services secured for families and young people
Amount secured for each benefit or service
Reason if unable to obtain benefit or service

Part 4: Provide Post-ACS Case Closure Support

If the family or young person was connected to a new ERN after ACS case closure
Name of new economic navigation provider if the family or young person was referred externally
Status update of each application/benefit applied for by the child welfare team at the time of ACS case closure, if any